PRIVACY POLICY

Website owner information

Ownership: A CAU DE CORDES SLU

CIF: B56991565

Address: CAMINO LA FONT LLUNY, S/N, 12599 LA POBLA DE BENIFASSA (CASTELLÓN)

Company email : INFO.FONTLLUNY@GMAIL.COM

DPO email: dpd@vitaprogram.com

Website: www.lafontlluny.com/

hereinafter the Responsible Party.

 

Data Protection Officer

The owner is responsible for the personal data collected through browsing and use of this website in accordance with the requirements established by Regulation (EU) 2016/679 on the protection of natural persons’ data, as well as in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information set out in relation to the processing of your personal data.

 

Data protection policy

The data controller applies the principle of active responsibility in the processing of personal data, maintaining constant updates and promoting continuous improvement of the data protection system in accordance with applicable legal requirements, guaranteeing in all cases:

  • respect for the freedoms and fundamental rights of individuals,

  • that the data is processed lawfully, fairly and transparently,

  • that the data processed is accurate, adequate, relevant and limited in relation to the purposes for which it is collected,

  • that the purposes for which they are collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes.

  • That the company, advised by a data protection consultancy service, complies with the necessary security measures for the processing of its data.

The purpose of this document is to inform the user about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the necessary legal information established by current regulations.

 

 

Data collected, purpose and legality.

The following personal data of the user is collected through the website:

  • Contact information.

  • IP Address

Purpose for which said data is processed.

  • to send you information about our products / services

  • answer inquiries.

  • to process orders, as well as to prepare the corresponding invoices, inform about the status of orders, handle complaints and any other management derived from the provision of the service carried out through this website

These purposes are based on legal principles for processing data collected under current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of the users

Legality for the treatment.

The personal data processed is necessary for the proper execution of the services requested through this website in which the user is an interested party (requests for information, etc.)

Personal data requiring user consent will only be processed when the user has expressly given their consent, after being informed of the specific purpose of the processing (for example, sending commercial advertising). Express consent will be collected via your IP address when you check the box.

 

Personal data of minors

This website is not intended for users under the age of 18. If you are under 18, please do not attempt to register as a user. If we discover that we have inadvertently obtained personal information from a minor, we will delete that information as soon as possible.

Web forms

Personal data is collected through the corresponding web form. Each form indicates the purpose of the processing, for example, the form for placing orders, the form for sending commercial advertising or subscribing to the newsletter, the form for making inquiries, etc.

Feedback form

The website allows users to leave comments on site posts. A cookie stores the data provided by the user so they don’t have to re-enter it on each visit. Additionally, the email address, name, website, and IP address are collected internally.

Form for submitting inquiries

The personal data necessary to respond in a personalized way to the query made to the email address indicated by the user will be collected.

Consent for sending advertising or subscription to Newsletter.

Once a user has given their consent to subscribe to our Newsletter or to receive commercial information and no longer wishes to receive advertising, they can revoke this consent at any time by sending an email to the website owner.

In any case, before submitting a form, we require the user to read and accept the legal terms and personal data protection terms.

If you do not accept, the form will not be processed, no personal data will be sent, and it will have no effect.

Additionally, we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.

  • Product pages visited and content viewed while your session is active.

  • Your comments and product reviews if you choose to leave them.

  • Shipping address if you are requesting shipping costs before making a purchase while your session is active.

  • Cookies essential for tracking the contents of your shopping cart while your session is active.

  • Your email and password to allow you to access your account, if you have one.

  • If you create an account, we save your name, address, and phone number for use in your future orders.

 

Data recipients

Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the Data Controller.

Your personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when it is necessary to communicate your data to third parties for the correct provision of the service (for example, for the management of product delivery it is necessary to communicate the delivery data to the transport company, for payment by card or Bizum it is necessary to communicate your data to the payment gateway or corresponding banking application, for the correct administrative management it is necessary to pass them to the tax advisor, etc.).

In cases where the communication of your personal data to third parties is not covered by the legal bases established in the previous section (provision of the service or by legal obligation), the communication of data to other recipients will only be carried out if the user has given their express consent.

In cases where we require the hiring of processors to handle your personal data, they will only process your data in accordance with our privacy policy. We inform you that we maintain strict criteria for selecting processors and a contractual commitment with each of them to comply with and enforce the obligations established in data protection matters.

You can obtain more information about the processing of personal data by our organization by requesting it in the email dpd@vitaprogram.com indicating the name of the company, as well as the reason for the request.

 

International transfers

For the provision of certain orders, it may be necessary to communicate certain personal data (only the minimum necessary) to an entity located outside the European Union (for example, the hosting provider, the management of orders originating from third countries, etc.).

In these cases we will inform you appropriately and obtain your explicit consent before performing the treatment.

We guarantee that the transfer of personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

Technical and organizational measures for data protection

The electronic systems that process personal data have the necessary technical and organizational measures to guarantee the confidentiality, preservation and availability of personal data obtained through the web.

Personal data collected from the website is processed using HTML protocol with a valid SSL certificate, guaranteeing data security.

All staff involved in the processing of your personal data, including IT maintenance staff, are trained and committed to our data protection policy, especially our confidentiality policy to which they are formally bound by written commitment.

 

Data retention

Personal data obtained through the website will be kept for the time necessary to address the request/inquiry made.

When a contractual and/or commercial relationship exists with the client, we will retain the data until they exercise their right to erasure, cancellation, and/or restriction of processing. In any case, we will keep the data blocked for the period established by current regulations while it may be necessary for the exercise or defense of legal claims or until any type of judicial, legal, or contractual liability may arise from its processing that must be addressed and for which its retrieval is necessary.

If you have expressly agreed to receive commercial information, we will keep your contact details until you inform us of your decision to cancel such commercial mailings.

 

Automated decisions (including profiling)

We don’t normally make automated decisions, but when we do, we will make it clear that this type of decision is being made.

Through cookies (see cookie policy ) you are offered the possibility of personalizing the information that this technology processes, such as trend analysis, etc.

We acknowledge the possibility of creating profiles in order to improve the product offering or personalize the sending of commercial offers (provided you have given your consent) or to give you a more personalized treatment.

 

Objection to the processing of data for advertising purposes

If you gave your consent for your data to be used for advertising purposes and you no longer wish to receive advertising, you can revoke that consent at any time by sending an email to the data controller at INFO.FONTLLUNY@GMAIL.COM .

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookie Policy as we deem appropriate. If we do so, we will notify you through various channels on the Platform (for example, via a banner, pop-up, or push notification), or even send an email to your address if the change is significant with respect to your privacy. This will allow you to review the changes, assess them, and, if necessary, object or unsubscribe from any service or feature. In any case, we suggest you review this Privacy and Cookie Policy periodically for minor changes or interactive improvements.

We recommend checking the latest update date.

Exercising data protection rights

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data, users may exercise their rights of access, rectification, restriction of processing, erasure, data portability, and objection to the processing of their personal data. To do so, you must send your request to the email address INFO.FONTLLUNY@GMAIL.COM. To exercise these rights, you must identify yourself by presenting your national identity document.

The regulations give you the right to file a complaint with the Spanish Data Protection Agency. To download the templates, forms and more information about your rights, you can visit the official website of the Spanish Data Protection Agency .

You can also contact us for any further clarification.